Fry's Electronics

Fry's Electronics

Average Rating:

1.72 / 226 votes / 33 reviews
600 East Brokaw
San Jose
United States
Phone: +1 408 350 1484

Category: Home / Consumer Electronics

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Complaints & Reviews — Fry's Electronics

On Saturday I went to a store location of yours for the first time to get the Diamond HD Game Caster GC1500. I drove about 25 minutes to get to the store and had two retail workers help me pick this product. While the two workers were friendly and helpful, I’ve had issues with the product itself…. Read more➤

I’m extremely disappointed in your service and product regarding my ink cartridges being refilled. I arrived at the Downers Grove, IL store when the doors opened and went to your customer service department. I was told by the only employee that was there that my ink cartridges would be refilled in 20 minutes so I shopped around… Read more➤

Fry's Electronics
1 Jan, 2018

Fry's Electronics restock fee

Wanted to purchase desktop computer and specifically use tv as monitor. Bought desktop computer and tv adapter card (per SALESMAN recommendations) 1 hour ago at Fry's Electronics, Phoenix, AZ. The tv adapter card is not compatible with this computer and cannot be connected to the tv without additional adapters… and only 1 usb in unit. None of… Read more➤

Order # T3966483 was placed on Sunday 09/30/2018 at 11:00am online using a promo code for a discount, and I never received an email confirmation from the store. I called the store after 8 hours and they said the order was ready around 12:30 pm!!! come to pick up. I went there and I was disappointed, the… Read more➤

I agree to a certain extent about the terrible customer service at times, and especially the lack of product knowledge. But the majority of complaints I hear about Fry's is utterly fruitless. First of all, the people checking the receipts at the door: They are there to essentially fact check. They are to make sure the idiots… Read more➤

I ordered a BYTECH power bank with promo code online on Jul 17, 2018 and was told delivery will be on or before Jul 20, 2018. On/near Jul 24, 2018 I called Fry’s to notify them I have not received my order. I was told the item is backed ordered and will ship by end month (July)…. Read more➤

In my opinio0n, Fry's is selling counterfeit HP inkjets cartridges, but when they don't work, they refuse to take them back, claiming you are stealing from them One of the top insiders just went to jail for defrauding Fry's and these counterfeit cartridges are a part of that internal scam. In my opinion, Fry's steals from the… Read more➤

False advertising on Zojirushi rice cooker model NS-LGC05 that it “Made in Japan” (see ad below) today 1/19/2018. Their intention on false advertising is very clear on the ad and they’re trying to lure customers to the store. I own Zojirushi 10-cup, made in Japan. Very happy with the product so I wanted to get a small… Read more➤

This is the first review I have ever written in my life. Let's just say my experience at Fry's electronics inspired me. I always thought Fry's was a good alternative to Best Buy. I liked it since they play classic rock there, on occasion I can find a descent CD, and they have a pretty good selection… Read more➤

I order online to store pick up( Brokaw, rd, SJ) at May-13-2017. I got a confirm mail said really to pick up. After 2 hours I arrived store the cashier told me they don’t have anyone in store. After a week May-19-2017, I call the store at Polo Alto made sure they have the product in stock,… Read more➤

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