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They make it impossible to cancel. It’s a hellish nightmare. It’s a scam. Me and my attorney are looking for others for a class action suit.
Used them for over 5 years. Service and equipment were no problem. Raised monthly fee way above others like Ring. Cancelled the service now are trying to collect an extra month premium after my service stopped. Small amount but will not pay. States it is their policy…
Recently I was in the hospital for a health problem that is ongoing. In the interim, my account with Frontpoint went into overdue and then collections – it was over a 4 month period of time near as I can tell. At any rate, called yesterday and today to see what could be done to rectify situation....
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I called in to get all my cameras on line because most of the time I only used one.The two outdoor cameras sat in there boxes unless I wanted to hook them up and that was very seldom.I called in was on the phone for about an hour with the tech and had no luck getting them...
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Bottom line.. crooks! Returned all the equipment within 30 days and got partial refund. After multiple emails, finally received all our money. 3 weeks later out of the blue they withdraw $174… 2mos after we returned our equipment. Wife called and they said they were not sure why it was taken out. Ummmm what the *** Here...
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