RESOLVED. FP contacted me within 3 business days of my post below and offered a refund for the two months of service billed after cancellation. Thanks to Pissed Consumer for offering this venue! You are attempting to bill me again on 5/2 for service cancelled on 2/28/20. I have sent you two emails in Feb and March...
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Contract expired in August of last year. Six months later at end of Feb 2020, I called FPS to cancel. We need a written email. says rep, and you will be billed in March for Feb service. I receive the FPS email confirming all this, and reply to it with formal cancellation email. I unplug the FPS...
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FrontPoint promise free doorbell camera on their website with all packages $99+ when you connect to unlimited plan. Just got my order and no camera there. Frontpoint representative told me they are not going to send me anything for free.
I called and was on hold for 23 minutes then recording said 15 callers ahead of you leave a number and the next available rep will call, never happened called back next day needed e mail to reset password no e mail sent. Support is very bad.
This company will steal from you. Pure and simple. They have attempted credit card fraud, overcharging, and charging for a closed and cancelled account. It doesn’t matter what documentation you have kept to verify all your contacts with them. They will simply insult you, disregard your requests, be rude to you, and proceed to do whatever they...
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