Frontpoint Security

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Frontpoint Security

Average Rating:

2.52 / 292 votes / 36 reviews
Frontpoint Security
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
United States

Phone number: (877) 602-5276

Category: Security Services

Toll-Free Number:
(877) 602-5276
Customer Service:

Monitoring Station
(800) 932-3822
(833) 606-4477
Emergency/ Hotline:
(833) 700-0212
Cancel a False Alarm

General Info:
(855) 705-5071
(866) 960-6301
(866) 252-7630
(703) 776-9100
Sales/ Reservations:
(833) 408-8428
Company Address
Frontpoint Security
22675 Dulles Summit Ct Suite 100
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frontpoint Security , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Frontpoint Security

18 Aug, 2021

Shoddy business

This is a terrible and dishonest company. I will spare you the gory details. Suffice it to say they have shoddy business practices, and charge for cancellation of services quoting a 15 page very convoluted contract which only a corporate lawyer could appreciate and understand. This is a bad company. I implore anybody who is reading this... Read more➤
The companys customer service ranks Minus 50. The security cameras they sold to us worked sporadically. They offer no low frequency alarms for the hearing impaired and have no concern about trying to make it available. Given there are 70 million hearing impaired people in the United States who like a member of our family can absolutely... Read more➤
The camera(s) never work you sent me two I sent whole system back as that’s why I what I wanted in the 30 day free trail period, you got your equipment back I want my money back, please Yes , according to tracking of package , you have received it ,and at your warehose User’s recommendation: No... Read more➤
I called on 4/30/21 to cancel my service. I have been a customer since 2015. I spoke to Kieth Pickering, who sent me the cancellation form, and advised I needed to pay $42.99 to cancel. I asked why, and he said its part of the contract, you are required to pay an…
5 Mar, 2021

Breach of Service

We lost power and never received any alerts to our phone. Called them and they said that they don’t cover power outages, so if you home burns down or is broken into when there is no power, they are not at fault. Such a lie. User’s recommendation: Do not buy.

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