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I didnt write a review and I have no complaints. I called to cancel my reservation and get a refund because of the COVID situation. Kendra was very professional and courteous and took care of it.
We were called by Festiva and offered a 3-night stay at their resort in Branson if we attended a sales presentation, and we thought it was a great deal. We could not have been more wrong! To begin with, we were not even given rooms at the actual resort, instead we were…
Before we bought we were assured that there would be no problem booking a vacation at the beach or anywhere because of the number of properties. That is not the case. It is always an issue and always i am told that i didn’t try to book soon enough. 8 to10 months should be enough notice especially...
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In October 2020 Festiva called to cancel my reservation for November due to hurricane damage at the resort in Orange Beach, AL. In that 6 minute conversation the representative said “They will allow the week to be deposited with RTX and waive any fees”. I understood…