Being a Ferralgas customer for 17 years I’m appalled at the service NOT received this past week. Seeing how I’ve always paid my bill, albeit sometimes in increments through arrangement with you, you have never been denied payment. I had set up the arrangement that you…
It’s Ferrellgas’s responsibility to monitor the tanks in our apartment complex. We woke up to no propane yesterday morning and called them 4 times throughout the day and each time they insisted they were coming. Of course they haven’t shown up and now it’s been over 24 hours with no heat in 20 degree temps. We’ve never...
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Called for propane to be refilled and paid for it on Friday February the 1st here it is Thursday February the 7th 2019 and still has no gas but yet it will be on the schedule possibly for tomorrow which makes 6 days out not 5 as they claim. Yet yesterday and today has been icy and...
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Called to place a order tank was at 20 percent had to pay for the gas when call was placed and it will take 5 days to get my gas my tank is now on 15 percent and still no gas I will change to another company can’t depend on Ferrell do they only have one driver...
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Update by user Dec 02, 2018 After the initial event, I contacted the state regulatory agency, and they contacted Ferrellgas to assess the accuracy of the delivery truck’s meter, which was pretty much irrelevant, since the leak that I observed was after the meter.A Ferrellgas representative then…
Irresponsibility
Items ordered over 100 dollars! The product was sent to Australia from Germany on 25. 01. 17, arrived in Australia Product 29. 01. 17 23:33! The last record after tracking was 31. 01. 17 Preparing for delivery! I tried to call 06. 02, of course the end of the call, I replied that 07. 02 delivered, the next day courier did not call me. call again at the end to find out what's going on, nail's answer was that we probably lost your pack! Now all you have to do is hope for the best and contact the seller! Madness! Thief Office!
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