More Contact Info

Toll-Free Number:

(800) 375-8120

Customer Service:

Order Assistance

(855) 373-6677

Warranty Information & Claims:

(888) 533-2843

Other Info

Other Info (opening hours):

BY ONLINE CHAT

MON-FRI: 5:30 am to 5:00 pm (PST)

Company Address

TRINITY GLASS INTERNATIONAL, INC.

33615 1st Way South

Federal Way,

United States

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Complaints & Reviews — Feather River Doors

17 Nov, 2020

Door issue

Missing. Door screw covers. And bottom lock pin will not operate without a screw driver.

Windows and Doors

21 Oct, 2020

There no timely with there delivery

I ordered a front door and was told it takes 13 to 28 days for delivery and that was a lie its 43 days and still no door and now home depot is telling me it will be there in 5 more days. I would never refer any one to order from them again. User’s recommendation: Don’t... Read more➤

Windows and Doors

10 Sep, 2020

I purchased a door and need extension jamb and sill

Just need to know where I can purchase extension jambs and sills

Windows and Doors

1 Sep, 2020

The door will not shut completely in the left top corner.

When the door was installed, all the levels were checked and were perfect. However, when closing the door, I noticed the top left side of the door stuck out of the frame about 1/2 inch. User’s recommendation: I love the door. Would recommend this door to anyone.

Windows and Doors

14 Apr, 2020

Poor Quality and service reponse from Feather River

Bought a double door from Feather River and had it professionally installed. It doesn’t quite square up in the frame so as a result it has small gaps on the edges. Contacted Feather River (by way of Home Depot) response was they would not really assist us in correcting the fit—they only suggested shimmying the door. Additionally,... Read more➤

Windows and Doors