More Contact Info

Toll-Free Number:

(800) 375-8120

Customer Service:

Order Assistance

(855) 373-6677

Warranty Information & Claims:

(888) 533-2843

Other Info

Other Info (opening hours):

BY ONLINE CHAT

MON-FRI: 5:30 am to 5:00 pm (PST)

Company Address

TRINITY GLASS INTERNATIONAL, INC.

33615 1st Way South

Federal Way,

United States

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Complaints & Reviews — Feather River Doors

23 Sep, 2019

Bad product, terrible customer service!

A year after purchasing an exterior door with glass, the glass and molding started to come apart. When we reported the issue to the warranty department, we were told it was our fault because there must not have been enough ventilation and the hot weather probably damaged the door. Their solution was to send us replacement glass... Read more➤

Windows and Doors

16 Feb, 2019

28×80 15 lite illusions slab doors

I purchased two of these doors from home depot and paid an outrageous fee to have them delivered. I hired a contractor to install them. At first I was excited because they looked nice. Once they got hung I painted and cleaned them. I have tried cleaning with everything but there is like a streaky film on... Read more➤

Windows and Doors

26 Dec, 2018

Trim around window warping

This is the second time plastic trim around window has warped from sun. Have done every single thing to prevent this from happening and its happening again.We love the door but its the trim around window thats bad. You have sent us a new piece and now thays doing the same thing.

Windows and Doors