My mother-in-law floor was installed in may 2018, I been trying to contact customer service since june 2020. I finally had someone come out to the house on aug. 28, 2020 to look at the floor, the guy that came out put tape across the area that was lifting and informed us that someone would be contacting...
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My vinyl plank floors look cheap. I was told by the salesman that I purchased top of the line fIooring. There are long areas that have ripples, and I was told it was because the concrete underneath the vinyl was uneven. When the installer saw what was happening, he said for an additional sum of money, he...
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Our experience with Express Flooring started 4 years ago in November 2015. And since then it has been nothing but one issue after another, culminating in this week’s nightmare. This is the third time carpet is being installed (two reinstallations) into my home due to warranty issues and poor installation. Earlier this week we received an email...
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Warning: Never use Express Flooring! Date of contract 6/10/2019 Salesman: Corey Hoffman Date flooring installed: 6/11/2019 Complaints: Salesman: did not give us what we requested. He did not provide us with an itemized contact so we could understand that we were getting what we asked for. Installers: they were not professional installers. The work was sloppy, had...
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Update by user Jul 15, 2019 Update July 14, 2019: Got better Business Bureau involved. Express Flooring fixed the lumps (caused by defective padding). They remounted living room railing to wall but refused to mount to the floor! Refused to install railing base the same way it was before they did the work (mounting tab hidden under...
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Poor Service
Hello! Unfortunately, today we missed the plane due to incorrect information provided by employees. Who will pay for the ticket? Who pays for the extra expenses that now have to be incurred due to the use of other means of transport? The man was present an hour earlier. Other airports have a max of about 20 mins and are a must. Where do you know 40 minutes from here? Where is it written about? Well, for late registration paid a penalty. The employee then sends to a completely different end of the airport until they hear their name through the airport speakers. It already ran back and forth than. Late.. Being an hour in advance at the airport? A person must work, earn money for himself, for his family. You can't even leave en. And if now still lock the border again.. Well know what..
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