3150 Commercial Avenue
United States
Phone: 1 800 504 5897
Web: https://www.opticsplanet.com

Category: Online Shopping

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Complaints & Reviews — OpticsPlanet

Same issues as everyone else. They want your money so bad that they blatantly lie about inventory count and shipping delays. First purchase I made was not shipped for 2 months, so I canceled it and ordered from another vendor. That order arrived in 2 days from their…

I ordered a package of insignificant trifles and stuff I might need while staying at home and surviving the lockdown. I was bored, and the only thing I expected was prompt delivery. Hopefully, everything went out fine, and I received just what I was expecting. The online management is very informative. They explained to me how to… Read more➤

Optics Planet has to be one of the worst online sellers I have ever encountered. I placed an order on May 19, delay delay delay, oops one of your items won’t be able to be filled, delay delay delay, another item won’t be able to be filled, delay delay delay, June 29 your final item won’t be… Read more➤

I retuned an item to OpticsPlanet following their on-line return policy and procedure using pre-paid UPS shipping label. They received the item back and 9 days later I am still waiting for my refund. They are not replying my emails, nor they pick up phone calls. I…

Update by user May 19, 2021 No offer of future discount. Arrived very late but finally arrived. They didn’t honor the original discount and charged me an additional $31. Will no longer buy anything through optics planet or dvor.. Original review posted by user Apr 19, 2021 Their website states two weeks for processing exchanges and when… Read more➤

Ordered an $800 pair of binoculars in August 2020. They arrived 3 days later, but were defective. I received an RMA and asked for a replacement. I was expecting a similar quick shipment of a new pair. That was my mistake. They took over a month to open the returned package to verify that I returned them… Read more➤

About 6 months ago, I placed an order for ammo and a spare magazine for a handgun. I shortly after got a notice that my order would be delayed but not to worry and it was expected to ship in 2 to 3 months. I was not happy but figured I would just have to wait. About… Read more➤

Ordered on the 3rd, now the 11th, been in packing for 5 days, still have not shipped. PLUS it took like 5 days to refund my sales tax. I feel like I’m getting poor treatment as I too am a gun dealer. User’s recommendation: Unless you need it stay away

I ordered two pistol braces on Dec 17th 2020. The items showed as in stock. Even today, Feb 8th, 2021, the items are showing as in stock. The website says will ship in 1-7 days. There is also a disclaimer on the home page of the website claiming that Covid is causing…

I did not receive my package mail carrier returned my package without my approval, I would like my package to be delivered to my door or my money back please

Very poor service, reckless organization

First of all, I think that such a large influx of people is not suitable for such an event. If people pay money, then it should be possible to see the sculptures as well! On the evening of Saturday, February 11, there were practically no such opportunities, especially in the large sculpture tent! You have to stand in line for 3 hours to get to the tent! The municipal police showed their inability to cope with the crowd, which threatened to overturn the fence and trample people, all along the edge and also at the entrance to the tent a large number of unlined people were admitted! I don't remember such a "bardak"!

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