Complaints & Reviews — Evony

Ordered a package, and per EULA “Refund Policy Orders are processed and dispensed instantly and automatically when payment is submitted. Users agree that once payment is successfully submitted, no refund will be granted and user will receive the purchased digital item.” I did not receive digital item that was offered and purchased. I have called Regan Mercantile... Read more➤

Poor control of bullying by alliances in the game. I kept trying to start out and joined an alliance for protection. I enjoyed building up a small town, while working slowly with troops, but after over a month wasn't fully battle-ready yet. Then came the problem: I got picked on by a rival alliance for plundering time... Read more➤

I purchased an item called a medal box, that is suppose to award you medals when you open it. When I opened the box I never was awarded medals. I tried using the 'Contact Us' feature on the game with no response at all from the game staff. It has been three days now and no attempts... Read more➤

There ads are getting really annoying and disturbing. The pictures say it all. These ads appear everywhere on the web, including sites that are likely visited by young children. These ads are innapropriate and have absolutly nothing to do with the game. Also, I read up that they stole someones own photo to use in one of... Read more➤

Ordered $10.00 worth of game coins and NEVER got them… customer service is crap… all they do is send automated style emails that don't address the issue or fix it. I'm so upset…I've been spending money online for 10 solid years and this is the 1st time ever I've had my money out right stolen. This company... Read more➤