I am pissed of. I bought the TOEFL preparation eBook but impossible to download. Anytime I contact they r customer service , they redirect me to an eBook that redirects mW back to the TOEFL customer. I had to buy the Pearson TOEFL preparation course. Double expense.
Original review updated by user May 31, 2021 I had my Home edition on 28th of February. In the break time I asked if I can stand up, I have been confirmed, I went to toilet and had a break and came back in front of the computer when there was still 1 minute left for break...
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I had a problem with my test, so I wrote to ETS addressing the incident. It took a full week for them to acknowledge that they received my email. Then it took another week for them to say that they were creating an incident report. I never heard back after that. I…
I took the GRE exam in September 27th 2020. In the middle of my exam an error message appeared telling me to contact the administration. When I tried to talk to my proctor she had already disconnected. I contact the proctor U website, and they told me to contact the ETS to ask for refund. I have...
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I paid and registered for a TOEFL exam. My exam was cancelled the night before, with an e-mail, no reason provided. Hence, I did not receive details for connecting to the exam session. Before exam time, I tried to call customer service and use the website chat. I did not get answers on time. When getting in...
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