Customer Service Number:

(213) 316-8571

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Complaints & Reviews — Element Vape

26 Jul, 2021

Sent faulty product

Ordered a innokin gem pen along with coils for it. These products get expensive especially with shipping. Received pen and it is not working right, not holding a charge. I want to continue doing business with them but I need them to send me a new pen to replace the faulty one. If this does not happen... Read more ➤

Cigarettes and Tobacco

26 Jul, 2021

Loops

No answer on phone, they are good with delivery but I would like to talk to so eone at the store, and that seems to be not possible User’s recommendation: No phone #.

Cigarettes and Tobacco

26 Jul, 2021

To see if I can pickup my order in LA

The shop got back to me stating that there was no way I could pick up the items in person. I mentioned that I would not be available during the delivery drop window and wanted to know what would happen to the package if Im not able to sign for it. FaceTime me a generic email that... Read more ➤

Cigarettes and Tobacco

22 Jul, 2021

They have not reached out except to tell me to upload a video which I have told them I am unable to do that and I have not heard anything

REFUND THAT IS OWED TO ME FOR THE JUNK THEY SOLD ME I HAVE THERE EQUIPMENT ALL I WANT IS MY REFUND. PLEASE LET ME KNOW IF YOU HEAR ANYTHING FROM THEM User’s recommendation: STAY AWAY FROM ELEMENT VAPES READ THERE REVIEWS FIRST YOU WILL NOT USE THEM.

Cigarettes and Tobacco

19 Jul, 2021

Won’t give me a refund or replace my items

When placing my order I tried to update my address and the website didnt save my new address, so my order was delivered to wrong address someone signed my name and vape element refuses to give me my money back or redo the order and send it to the right address. They pretty much told me I... Read more ➤

Cigarettes and Tobacco