Customer Service Number:

(213) 316-8571

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Complaints & Reviews — Element Vape

10 Jun, 2021

You guys stole my money, never got my order

I ordered a few products in April and still have not received my package with my products I already paid for!

Cigarettes and Tobacco

25 May, 2021

COUPON CODE ?

Elementvape.com sent me an email with a site wide 10% off promotion …it did NOT include the coupon code !!! please send me the coupon code

Cigarettes and Tobacco

22 Apr, 2021

Ordered 10 days ago and tracking # not valid

I be placed my order on April 12th it is now the 22nd and the tracking number is invalid!! I payed almost $30 on coils when I could have gone anywhere else and got them for only $20!!! User’s recommendation: Order from anyone else but Element Vape.

Cigarettes and Tobacco

22 Apr, 2021

I placed a order 10 days ago and there is no info available

I ordered coils 10 days ago and the tracking number is invalid!! I paid almost $30 for those damn coils when I could have saved $10 going to the local vape shop!! I cant reach anyone in the company!! User’s recommendation: Go elsewhere.

Cigarettes and Tobacco

22 Apr, 2021

My order was placed 10 days ago and tracking number not valid

Its been 10 days since I placed my order and I cant track it cause the tracking # they gave me is invalid!! I have sent emails with no response and even called the phone number and left messages!! User’s recommendation: Try another vape company!!

Cigarettes and Tobacco