I bough a flight to Tel-Avid and from the minitry of health do not give us the permit to travel, I need to posponed the date or to go to other place
have been trying for days to speak to some one about refund on cancelled holiday departures 6 October please advise
A minha avaliação é 0 Pois não estou a conseguir contactar para parte nenhuma, tenho um voucher a receber e o qual caducou a validade no dia 6/8/2021 É depois de inúmeras tentativas dentro e fora do prazo não consigo resolver está questão pk todos os contatos que consigo encontrar a resposta é nula… Dizem que o...
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My flight was changed from 2 in afternoon to 11 in morning it doesn’t suit was wondering could you put me on the 3 in afternoon flight instead please
I want a refund for a test kid that has not arrived y which I did not need I am a resident of Spain, I showed the lady my covid 2 jabs papers test to fly instead I was told if I did not get y pay £75.00 for test kit for my return flight to my...
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Poor service
When ordering the product, waiting a month, it was sent the wrong one, in our case the carpet, we ordered a rectangular fluffy carpet, we received a round, call customer service, answer by sending an e-mail with pictures and shipment number, so we do, it takes several days, no reply, I send the e-mail again, we get an answer to go to the mail and send the product back, it is not possible in a daily hurry, please send the real product and send it back by the same courier of course there is no answer again, I wait for a couple of days, than, I write again about 3 times, the email comes back to send the product barcode, the manufacturer seems to be asking, well there is no problem to do it, and so far we are waiting for an answer, we received the product at the beginning of the month. Customer service is under every criticism, and correcting your mistake is not a priority.
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