More Contact Info

Toll-Free Number:

(888) 414-8124

Sales Department:

(855) 237-6726

Other Info

+1 415 986 7057 +1 855 237 6726
185 Berry St, Ste 400
San Francisco , California
United States – 94107

Company Address

Dropbox, Inc.

185 Berry St. Ste. 400

San Francisco,

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Complaints & Reviews — Dropbox

8 Mar, 2021

Email sign in

I have tried numerous ways to sign into my expired email and password. The expired email is richard.parker844@***.com the password is or was 5461****

Internet Services

8 Mar, 2021

Cut me off from my account

I am unable to obtain any assistance. Dropbox wrongfully asserts my administrator blocked me from my account. Dropbox instructed me to contact my administrator to unblock me. There is NO administrator. I am solely in charge of my account. Only support available is via email and the message I keep getting is that this is out of... Read more ➤

Internet Services

7 Mar, 2021

How to make sure excel is used everytime files are opened

For some reason every time I open a file I am having to click on “open” and then scroll down to excel. If I don`t do this and try to open normally the file comes up in an encrypted unreadable state. I am not sure what I have done? Please can you help me out? Also I... Read more ➤

Internet Services

5 Mar, 2021

Cannot contact anyone

I have a free account, but I don’t have an account I have to pay for, but I have a charge on my bank statement. I have sent numerous e-mails and cases were opened, but then closed without any info sent to me. The directions continue to say I have to access my account to do anything,... Read more ➤

Internet Services

5 Mar, 2021

100% terrible service

I have been trying for YEARS to cancel my dropbox account. I cannot get a password reset, although I have tried every portal a million times, and keep getting sent back to LOGIN which I can’t do without a password. Their customer service is nonexistent, and the phone number is “temporarily unavailable.” Do not use Dropbox.A User’s... Read more ➤

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