I have been using Drake for 13 years. It’s the software my grandma used before she passed in 2007 and I took over her practice so I kept going with it. In 2007, things were great, never had a problem, and customer service was exceptional. Over time, the customer service especially has dwindled. As mentioned by another...
Read more➤
In their 2019 software you are now required to answer the IRS virtual currency question. The problem is they put this question on the foreign accounts page and now when you answer the virtual currency question your are forced by the software to answer all the foreign account questions also even if the client does not file...
Read more➤
Drake tax software is fast, easy to update, affordable. I have been using drake software for 18 years. Many tax software want me to change, but I would not. I also like Client write up accounting software, but now they are change it to Drake accounting. It is just too much problems especially I use it in...
Read more➤
Did pencil and paper file since 1975 until IRS forced us into efile. I chose Drake and hit the ground running, after a few initial questions. I like that the software follows a paper file format. When I hit a snag, I call support. NEVER, and I mean that, have I had bad service. When asked if...
Read more➤
I had gotten an incorrect social from a client. I put it in and efiled and extension. I got a reject and the client informed me the social was off a digit. Drake customer service REFUSED a refund and I was forced to purchase another $24 return. I WILL NOT be back…as this is just ridiculous! Obviously...
Read more➤
