Mountain Warehouse




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Mountain Warehouse

Average Rating:

3.09 / 103 votes / 12 reviews
Mountain Warehouse Ltd
3 Eccleston Street London England, Greater London United Kingdom - SW1W9LX
London
England, Greater London
United Kingdom

Phone number: 442038287700

Category: Clothing, Shoes and Acc

Links of Mountain Warehouse
Other Info

+44 203 828 7700 (United Kindom) +49 800 182 5200 (Germany) +33 182 888 474 (France) +1 866 313 2493 (United States)
3 Eccleston Street
London , England, Greater London
United Kingdom – SW1W9LX
Mon8:00 AM – 8:00 PM
Tue8:00 AM – 8:00 PM
Wed8:00 AM – 8:00 PM
Thu8:00 AM – 8:00 PM
Fri8:00 AM – 8:00 PM
Sat9:00 AM – 5:30 PM
Sun9:00 AM – 5:30 PM
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Complaints & Reviews — Mountain Warehouse

This order comprised one pair of boots and two pairs of walking shoes. The Boots are fine so is one pair of the shoes — The other (pictured) has worn very badly at heel and the bottom of each shoe is damaged and small pieces of gravel have become embedded . In other words they are unwearable... Read more➤
I visited your holt, norfolk shop in late july just after lockdown had been lifted and purchased a pair of walking shoes for my upcoming holiday plans end of august knowing my old pair would soon need replacing. Four days into my 10 day break 28 august I decided I would use my new shoes out having... Read more➤
16 Oct, 2019

poor quality jacket

Bought Parka in May and didn’t wear until October when it was cold. The flap on the left sleeve, that attaches to the velcro, was missing. Contacted Support with photos and order number. Told me not to worry since their products carried a 1 year warranty and then asked for proof of purchase and more photos. I... Read more➤
23 Aug, 2019

return of 2 coats

Order placed 31st July m5691780 (3 womens coats size 22 – pakka waterproof £18.99 / breeze waterproof £29.99 / Westport long coat £16.99). Order recieved sat 3rd August. Monday 5th August 2 coats returned using prepaid label at sileby post office (pakka £18.99 + Westport £16.99). 16th Aug email recieved stating refund £12.29 – underpayment of £23.69.... Read more➤
I ordered 7 items on the 22/07 and three weeks on have still not received anything. It said 3-5 working days so I waited till day number 7 to contact Mountain warehouse and ask about my order. I emailed the company and asked why I had not received an email of dispatch, their reply was that I... Read more➤

Poor service

I ordered a phone from AuMobile with delivery. As a result, the order has not been delivered to me for a week. The first day's package travels in the wrong direction at all, now that they have been promising for the fifth day in a row that I will be waiting all day, but the shipment is not like that. When you call to find out information about a shipment, no one picks up the handset. Not to mention that the mutual communication of the iExpress courier with the service is under every criticism at all. I specify the address to which the shipment should be sent, however, it is also taken to another address. Huge "thank you" to iExpress courier and service. For the excellent cooperation and for not delivering the shipment to the customer on time. Sometimes shipments are really a matter of life and death.

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