More Contact Info

Toll-Free Number:

(800) 890-9500

Customer Service:

(828) 524-8020

Complaints/ Feedback:

(866) 273-9032

Fax:

+1(828) 369-9928

Company Address

Drake Software, LLC

235 East Palmer Street

Franklin,

United States

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Complaints & Reviews — Drake Software

13 Apr, 2019

Accrual of state income taxes

Drake is able to handle the accrual of the Federal Income tax liability fairly well but is unable to assist with the accrual of the state income tax or how to handle the overpayment of the current state income tax that was paid during the current year. I have complained to Drake for the last several years... Read more➤

Software

1 Apr, 2019

Bad expeirence support sometimes do not know and crush my files

Very unsatisfied I had a very bad experience even the 1099 do not retrieve information

Software

28 Jan, 2019

When the standard is medicre, so is the product

Apparently once the 8 year old programs the addresses in, that’s it. They don’t care if it is wrong. Their support on state and local is totally useless,

Software

1 Dec, 2018

Drake is the best software company I work with.

I have been using Drake since the mid 80’s and I must say that I haven’t worked with a software company that works harder to satisfy it’s clients than Drake. They are not perfect, but I know of none better. I will be happy to discuss my experience with Drake with…

Software

12 Jul, 2018

I left Thomson Reuters ultratax 4 years ago to switch to Dra

So far every time I have call Drake support they have been spot-on. They don’t answer tax questions but they can many times guide you to the check mark that you were missing. The software is easy to use. As with any tax software program for professionals there is always a learning curve.

Software