Needed to change the address on my order which was done right away after I emailed. And I was helpfully informed on where about it was in the shipping process amongst all the delays between Europe and the UK. Looove my new shoes! Midnight Soar High Platform Sneakers Big thanks to Marina and Vy x
I made a mistake in my address and reached out to get it changed before shipping and to my surprise Mandy responded and all went well, shipping was fast I have received my order and Im over satisfied User’s recommendation: I recommend dolls kill every time no regrets.
I usually lose everything, so I couldn’t find my tracking information for a recent order. I text their number, and they replied instantly they provide me with my tracking information & how to returned my item. Awesome Customerr service.!
Ordered shoes in a size US 7 rather than UK 7 by mistake and realised I could not afford to return them. I emailed customer service and quickly they told me the situation would be handled. They then reimbursed me completely with store credit in addition to free postage for my next order. Not only this but...
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I had an amazing experience with Dolls Kill customer service! Much better than what I expected, the responder was so lovely and helped with all of my inquiries! User’s recommendation: Do not hesitate to contact Dolls Kill when necessary, their service is lovely!
