You don’t want to get ripped off! This company will take your money and run. We ordered promotional items worth $20,000 and shipping was a whopping 800 bucks. But they never sent us the goods – instead, we received someone else’s order of mugs with Remax Real Estates logo. When we contacted them about this problem, they...
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This is the worst customer service that we have ever seen. We’ve been trying to get the wrong logo on our promotional mugs replaced for weeks now and their response has always been “no.” They offered us 108 replacement mugs, but only $75 store credit when we spent up to $28k with them? What kind of company...
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I ordered shirts from this company. After I placed the order I emailed them to confirm that the color in my logo is orange and not red. They assured me that the color would be orange. The shirts arrive and the shirts have red and not orange. I emailed the company and requested that they make the...
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VIASAT service culture
VIASAT customer service is unresponsive! The 2-year cooperation agreement expired, new conditions should be agreed. VIASAT customer service connects to the operator who does not respond. If you issue a connection with an operator, then the operator says that can not solve the issue, promised to call back within 2 days. No one calls back. Do not reply to emails! But of course they have managed to send an invoice, even though the cooperation agreement has expired. Looks like a fraud when VISAT wants to continue the previous contract, so avoids communication with the customer. I'm unpleasantly surprised!
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