I bought a pool from DiscountPoolsDirect, the package arrived pretty quickly – less than a week. The pool itself looked good not particularly different in appearance from the pools that I had seen before. We used it for several days and everything was in order – my children enjoyed the “water procedures” even I climbed in to...
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I ordered a pool, and at first I was happy they called to upgrade us no charge since the pool we ordered was out of stock. Then I get my order, and I am missing the solar cover and parts of the foam coving that I paid for. Left messages no response. They are a horrible company,...
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I ordered our pool in May I was told three weeks to receive the pool it took 4 1/2. Then we are missing parts so it took another week to get them. Very poor installation instructions. You almost need an engineer professional installer to install these pools. Theres nothing easy about it. Not much for customer support...
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Ordered our pool May 30 paid a 50% down payment. Received a email stating shipping was 12 to 15 business days. All perfect for us so we could get Dirt work and sand and everything ready for installation. We have all work and sand ready for Pool. So I decided to call today and just checked on...
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They do not tell you they are out of stock when you order. They took my money and THEN told me it would be 12 to 15 weeks to ship. Summer will be over where I live by then. So I tried to call, they only take sales calls right now and would not assist me over...
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