On 07/17/2021 around 7:30p. m Brooke the Sales Rep was asked to open the watch case by myself she replied "Give me a minute". She continued to conversate with the other young lady on the other side which she was not purchasing anything. I waited for a few more minutes. Brooke continued her conversation with the young...
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About three, four months purchased a $1500 bag, shortly after started peeling/ leather ripping on the side. Leather lifting/braking at the stitches. This morning I was referred to customer service. The only words used ” sale final. Desk rep appears to ask person in charge & she yells across room “final” & walks out. Never in my...
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Your returns system is the worst ever!!! The 1st rep I spoke to two weeks after the package shipped, said because of the PO it could take a month, but since the “Shipping Agent” had the package, to call back in two weeks. The second call I found out that the return shipping label you provided takes...
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I went shopping for my husband tonight and the service was not just terrible it was borderline harassing. I bought him 17 items and 3 clerks were standing around doing nothing and were angry to check me out and even moved registers and did not tell me even though many of my items were there. It was...
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I Patrice Rogers and my 11 year old daughter was shopping in the kids department 06/25/19. A sales associate just came and stood ther watching me didn’t ask if I needed help or anything. I turned towards her and told her I didn’t need her help and she continued to stand there. Another customer came to her...
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