More Contact Info

Toll-Free Number:

(888) 738-3646

Customer Service:

Canada Location

(844) 832-1810

Toll Free

(877) 339-2664

Legal:

(916) 445-1254

California Department of Consumer Affairs

(800) 952-5210

California Department of Consumer Affairs

Technical Support:

(844) 607-8398

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 6 AM – 5 PM PST

Saturday: 7 AM – 1:30 PM PST

Mailing Address:

Data Protection Officer

Dexcom Deutschland GmbH

Haifa-Allee 2

55128 Mainz, Germany

California Department of Consumer Affairs

1625 North Market Blvd.,

Sacramento, CA 95834

Other Location:

501 – 4445 Lougheed Highway,

Burnaby, BC V5C 0E4

308 SW 2nd Avenue,

Suite 220,

Portland, OR 97204

232 South Dobson Road,

Mesa, AZ 85202

5555 Anglers Avenue,

Suite 16A,

Dania Beach, FL 33312

1 Tanfield, Suite 6, Edinburgh,

Scotland EH3 5DA, GB

Building 3 Riverside Way, Camberley,

England GU15 3YL, GB

Haifa-Allee 2, Mainz,

Rhineland-Palatinate 55128, DE

Ecoprime Building, 32nd Street Corner 9th Avenue,

25th Floor,

Taguig, NCR 1630, PH

Company Address

Dexcom, Inc.

6340 Sequence Drive

San Diego,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dexcom , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Dexcom

3 May, 2021

Issues With Dexcom Adhesive

I have used Dexcom for 4 weeks now. Every damn time I take the sensor off the adhesive has given me a bad rash/burn. Each time the rash/burn has gotten worse. It itches and it burns! It is awful. Dexcom is supposed to be sending me overlay patches which I have been trying to get for a... Read more➤

Medical Supplies and Equipment

9 Apr, 2021

My reader has to be recalulated all the time . Is this normal and how do you get an acturate view of your blood sugars over a period to time?

How to get blood sugar pattern that is accurate. I really like my G6 but it is not giving me accurate readings User’s recommendation: questionable.

Medical Supplies and Equipment

26 Feb, 2021

Frustrated, unhappy, fed up customer

ordering is now the most frustrating of any other vendor I deal with., you guys used to be one of the best., maybe you’ve changed call center. Last 4 experiences were impossible, cannot understand and they can’t understand me plus the supply I ordered never arrived because they don’t have a clue. The last rep I had... Read more➤

Medical Supplies and Equipment

26 Feb, 2021

Unreliable G6 CGM and Poor Customer Service

I’ve only used Dexcom G6 for about 1.5 months. I’ve had many instances with the sensors failing or varying as much as 70 off real glucose values. Most recently I experienced transmitter failure. The transmitter should last 90 days. I’ve reported the former problem with the FDA regarding complaints about medical devices. I encourage everybody who has... Read more➤

Medical Supplies and Equipment

8 Feb, 2021

Dexcom Ordering Process

Update by user Apr 26, 2021 After finally getting an order from Dexcom they decided that they are getting out of the shipping business. They switched me to EDGEPARK a medical supplies company. I hate to say it but EDGEPARK is making Dexcom look good. Update by user Mar 23, 2021 I was told by a Dexcom... Read more➤

Medical Supplies and Equipment