Bought ona weedeater from DeWalt that worked for 1 hour. Was not the battery. Contacted Dewalt and sent the info they requested. I was then told their team would look at what I sent and get back with me . I received 13 emails from Dewalt 11 were to other people at my email address. My privacy(email...
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Bought a weedeater used a little over an hour it quit. Called customer service and sent info required. Was told they would look at it and get back with me. Over the next week and half I received 13 emails from Dewalt. Only 2 were addressed to me. The other 11 were…
Ordered rebuild parts per troubleshooting video and parts were wrong, repair center said that the repair parts for my model are discontinued just throw the gun away and buy a new one! I probably will but not a dewalt just like the 2 drill drivers I replaced User’s recommendation: Don’t waste your money on dewalt.
Update by user May 23, 2021 Contacted multiple times never got it resolved nor was anybody i spoke to helpful registering tools not important to dewalt agents Original review posted by user Apr 22, 2021 Was some Indian gentleman and he told me the product registration on website has problems and isn’t needed to warranty a tool...
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I have used DeWalt for many years. I myself have thousands of dollars in DeWalt tools. We will no longer buy or support any DeWalt product due to their no reply or problem solutions. If you speak English only then you do not belong with DeWalt. They will not transfer you to an American speaking understandable person....
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