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My shoes fell apart. The right shoe (seams ripped in two places and are no longer wearable ). The manufacturer should stand behind these shoes, not the store where they were purchased.
Worst ordering experience. I placed a shoe order on 10/5/11. No update to the order till 10/11/11. Called customer service on 10/11/11 and was told, the item “may” have shipped, but, status not updated in their accounts and advised to wait till 10/24/11 for shipment to arrive. Checked status on 10/20/11 and see that the order has...
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I placed an order on may 6th for 2 pair of sperry top-siders for an important event. I also used the “free tote” coupon. Prior to submitting the order, I verified the shoes would arrive on or before the 14th. Shortly afterward, I received a confirmation email stating the order would arrive by the 15th. I was...
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I placed my order for a pair of shoes and the giveaway item, the weekender tote. They shipped the tote, charged me for the “free” tote and cancelled my shoe order. I tried online chat but due to high volume was disconnected, I called on phone waited for 30minutes, recording said wait time 204 minutes! I sent...
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I had a gift card for DSW So Yesterday May 11th I went there after I got a promotional item in the mail that had a card for a free tote bag if you spend 39 99 a $10 off card in it and another one which I forget what it is. I went to DSW especially...
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