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I ordered 4 pairs of shoes online on 7/29 with a $30 off $50 offer code. On 8/3, I’m wondering if they’ve shipped and I have no confirmation in my email. So I go to the site and all the shoes are still in my cart! 2 of the 4 are sold out and the offer code...
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Last night, in the Braintree, MA Store, I purchased a pair for MIA Lunna BLK sandals for $49.99. Today, I went on-line to see if they came in any other colors and the price on-line for the “exact same style#/color sandal” was $10.00 less? This feels like fraud, as it is the “exact same shoe”, same style/same...
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Package from DSW lost by FedEx. FedEx did NOT get a signature from me for both of my orders and left my packages without a signature. One of my packages was lost and DSW will not send a replacement or offer a refund. DSW claims no responsibility and deflects all responsibility. This is a horrible customer experience...
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I’m a VIP rewards customer which means that we get discounts and items first before they actually on sale. I purchased shoes and qualified for a perks item, I chose a Kelly and Kate bag, but when my items arrived there was no bag so I contact DSW and they apologized and stated they were out of...
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My shoes fell apart. The right shoe (seams ripped in two places and are no longer wearable ). The manufacturer should stand behind these shoes, not the store where they were purchased.