Omg, this consumer DentaQuest has been a complete nightmare I have been calling and recording calls with customer service for over a month and yet nothing has been resolved. They keep you on the phone well on hold over 30 minutes without checking back. Oh my how aggravating when you're at work trying to take care of...
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My daughter went to the dentist and the dentist said she needed braces but dental quest won’t approve them for her. Stating it’s not medically necessary for her. How can they make a determination like the Dr. doesn’t no what he’s doing..they not the doctor and they haven’t seen my daughter to make a decision like that..the...
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I’ve been trying to have a tooth extracted due to infection & dead nerve since late Feb. I was denied 3x. I was sent to an Oral surgeon for sedation due to the active infection not allowing the numbing medication to work TWICE. DQ has denied me 5x total after 5 appeals. Ive been living with constant...
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I like to pay my bill through a check in the mail, and they always send me a late bill, usually less than a week before it is due, which means it is almost late every time. This time, it is less than 1 week, and I still haven’t even gotten my bill so I can pay...
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Misleading customers. Poor service. Avoidance of liability.
Needed to buy contact stepels in a long line of store outlets There were no items and the seller sent me home to make an order from my computer? If I was already a clown! I log in at home, receive the order and pay for the store, after 40 minutes the bill comes back, if non-payment cancels the order? The case did not come as described!
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