Dear De’Longhi Service, Hope this reaches you well. I own the prima donna exclusive coffee machine and recently the steamer does not work at all. I have cleaned the pipe thoroughly and the water level is full, so I don’t see where the issue is. Please help me fix this issue because I rely on this machine...
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bought a dehumidifier cost RM1,000++ in January 2018 and it’s spoiled in December 2019. sent to service center in Malaysia, told need to pay RM45 to inspect what is the cause and if the machine has no spare part, they can’t do anything. the service representative not attentive and not helpful at all. when read through the...
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Bad experience! I am from Kuala Lumpur Malaysia. Went for de longhi dehumidifier repair that i bought in 2017. They has only 1 authorised service center at Sungai Besi. They said might not have spare part…hello… if u are the only service center, 1. u can not immediately check if u have spare not？ 2. u can...
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Have been suing our Delonghi machine for about 10-12 months now and had to have it repaired 2 timnes foir a total cost of over 500$ . Would have been less expensive to buy a new machine but NEVER again a Delonghi product. Crap!
Bought this last year-always buy Delonghi products but not anymore. Couldn’t find my receipt-spoke to Delonghi. Item dangerous lid flew off when I opened it-just missed my daughter. Tried next day-had to open lid with a wooden spoon-surely this is dangerous. They wanted me to take video but reluctant to put in on again Solution was take...
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