We ordered cabinet hardware from them. Two of the items were obsolete. I had to find out about the items from Bellwith Keeler. DecorGlobe never notified me! All the while they had already charged my credit card for order amount!. Upon contacting them, we were informed that they are not giving credit card credits right now. Funny...
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Order a towel rack on July 10th, they took the money right away as if today July 28th still no product. When I check it still says Processing. Ive tried calling but am always on hold no one seems to answer the call. I could have ordered this on Amazon an received it in 4 days, sure...
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After the wrong item was sent, it took me over a month to get a return shipping label. They have received my return and will not refund my money. Every time I call, they put me on hold, then disconnect me. I now have a dispute open with my credit card company trying still to get refunded....
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Update by user Aug 19, 2020 They haven’t done a thing, and we still.domt have our faucet. Original review posted by user Jul 20, 2020 I havent received my faucet that I ordered and was charged on June 5,2020. I call customer service and get transferred to a mailbox with no return phone call and unanswered emails...
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Look elsewhere. After waiting five weeks for our faucet order to ship, I finally tried to call the company. No answer during posted business hours. I emailed their customer service and without any response my item magically shipped the next day. By now we had replanned our bath remodel and decided on a different finish. Called customer...
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