After using the oven at 350% and turning it off, the oven turns itself back on. Replacing the expensive main board did nothing to fix the problem. Our plumber said he has the same model as us and his overheats when put on self clean. He has replaced the main board three times and said when he...
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Bought a new wall oven and cooktop thinking it was going to make life and cooking fun.!!! Could not have been more wrong. Within 6 months we have had service engineers out 5 times and it still doesnt work correctly. We spent a lot of money on this and it came highly rated and recommended but we...
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Update by user May 17, 2019 Actually the first time I spoke with customer service they basically told me to F off… I wish I were joking or exaggerating but unfortunately I am not. After that initial encounter I was assigned a “special” customer service rep whom I was told would look into my complaint. After 6...
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It appears after a Dacor approved repair company requested parts that Dacor has refused to provided the required parts to correct the brand new gas stove top problems. Strange that the side panel says by writing this the Company can reach out to fix he problem Well, I…
Below is my letter of complaint regarding the stove involved which is identified in the body of the letter: Greetings, We have been informed that Dacor has refused to correct the defective gas burner on our recently installed gas cook top model DYCT365GS.NG Found out…
