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Average Rating:

2.79 / 121 votes / 14 reviews
No. 99 Fu Quan Road, Shanghai, Shanghai Shi, 200335

Phone number: (833) 896-0077
Web: http://english.ctrip.com/

Category: Travel Agencies

Customer Service:
+86 213 210 4669
Customer Service:
+86 213 210 4669
Other Info

Other Info (opening hours):


United States

Suite 10088,

261 Madison Ave,

New York

Hong Kong

Paul Y Centre,

51 Hung To Road,

Kwun Tong, Kowloon,

Hong Kong,

Hong Kong 999077

Company Address
Trip.com Travel Singapore Pte. Ltd.
1 Harbourfront Avenue #03-12/13 Keppel Bay Tower

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ctrip , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Ctrip

Bought ticket in March for the flight in May. Flight got canceled. Im still waiting for my money back. Whenever I contact customer service a) they said Ive got refund back b) telling me that theyll check information and will contact me within 24hrs. Of course they dont c) yesterday woman finally admitted that refund hasnt been... Read more➤
TRIP.COM’S HAS THE WORST CUSTOMER SERVICE. Don’t book with them, they’re a scam. I have booked a flight for my brother, and the online check-in ticket number is invalid, and the “customer service” staff (we called several times) kept on saying “we will update you later with the new booking number”. And on the day of the... Read more➤
Utterly, utterly useless. A complete and utter waste of my time.
so i booked my flight with ctrip and i had 23 hours transit with no hotel no food no visa since c trip booked a cheap ticket while i paid for a good price ticket and airline refused to give hotel because my ticket were booked from a different place while i booked it from china and... Read more➤
Booked flight tickets with Ctrip for multiple flights through Europe last June. Flight Florence to Amsterdam was cancelled by KLM and we were re-routed to Bologna. It was 40 degrees in the evening. Phone calls to Ctrip yielded no outcome (we’ll get back to you OR We’ll getting back to you soon). 18 hours later they sent... Read more➤
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