I have been trying to talk to a customer service rep and it keeps sending me to automated person. I need to speak to an agent right now.
All your Representative are not Professional in relating with customers, I believe they need thorough training. It’s so unfortunate I have to close my account. Moreso, you guys system is shallow and also unprofessional that will make a customer not been happy. Your bank Institution is not a customer friendly at all User’s recommendation: You guys need...
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Ordered but didnt receive. Have to redo User’s recommendation: Ok for starting out on credit. But not long term.
Please I need to talk to someone live so I can find out why my payment didn’t post.
The interest rates are absurd, and they charge a fee for everything. They offered to increase my credit line – for a fee; annual fees, monthly maintenance fees, etc. If your credit is poor (mine was) and you are rebuilding credit, this may be a short term option. I was able to get them on the phone...
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Fraud
In May, xMobile offered the go3 service for free until the end of August. I created an account there using one of my 2 email addresses. Then I received an email asking me to create a password. When I clicked on the link I saw that there is an option to log in with facebook - which I also use. My facebook account has been added to my secondary email address. It turns out that 2 go3 accounts were created for me in this way. I don't know it myself. I never used the account created with the first email and I didn't even create the password. I conscientiously terminated my only go3 account before the end of August, as I practically do not use this service. In early October, I received an invoice for my go3 account. It turns out that I haven't unlocked my second go3 account : ) whose existence I didn't even know existed. When I pointed it to the bee customer service,then I was informed that I had been notified of the expiration of the free period by one account by e-mail and by another by text message. Charming cheating scheme bee! : )
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