I purchased the FTM Companion Guide in November 2019 as a “pre-order”. It is now June 2021. I spoke to Live Chat who apologised for the poor service but as a front line they could not give a satisfactory reason for this. At no time did Mackiev come back to me and give me any updates on...
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Currently have Family Tree Maker 2006 and need to upgrade to newer-edition. Is there any way you can help me?
I have not received my FTM2019 book that I ordered a while back. Need to find out what happened. Did it get delivered to wrong address or was it just not sent?
FTM 2019 has a lot of functionality that I enjoy. In general, it answers my needs. However, there is a known bug that has not been fixed and the result is that it negates the connection to Family Search. When I click on hints from Family Search, most often what results is the “wheel of death” spinning...
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Order no SMK200108-****-42123 paid for well over a year ago. RE assurance in August 2020 still has produced no result Still not delivered.
