Credit Acceptance




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Credit Acceptance

Average Rating:

2.59 / 243 votes / 30 reviews
25505 West 12 Mile Road, Suite 3000
Southfield
Michigan
United States

Phone number: +1 800 634 1506
Web: https://www.creditacceptance.com

Category: Loans

Toll-Free Number:
(800) 634-1506
Sales/ Reservations:
(800) 729-7633
Existing Dealers

(800) 873-0512
Prospective Dealers

Other Info

+1 800 634 1506 (Existing Customers) +1 800 729 7633 (Existing Dealers) +1 248 353 2700 +1 800 873 0512 (Prospective Dealers)
25505 West 12 Mile Road, Suite 3000
Southfield , Michigan
United States – 48034

Company Address
Credit Acceptance Corporation
25505 West Twelve Mile Road
Southfield,
United States

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Complaints & Reviews — Credit Acceptance

3 Apr, 2019

I don’t like them

If car payment is one day late they constantly call you until your payments gets there, they threaten to use the kill switch , they will call you 5 or 6 times a day often very early in the morning before 7 am
I contacted credit acceptance because I became sick and would not be able to make the payments for a few months. I had asked for an extension but I was declined the extension. So I called them again in June 2018 and asked them to come get the car. It is now April 1st 2019 and they... Read more➤
I purchased a car that was worth $7000 of the lot. I put down 30% of the value on the car and was still forced to use this company as a middle man because I had no credit. I took it all in stride as a no-frills way to build my credit. How wrong I was? I... Read more➤
Update by user Apr 04, 2019 While I have not had the best experience so far, I am pleased that Credit Acceptance has reached out to me and is trying to quickly resolve this now. I am happy to know that they do have caring and professional customer service professionals. It is unfortunate the…
25 Mar, 2019

Window

Window on driver side won’t let up or down.

non-refundable

Customer's online store "Denmark shoes" boots. I paid at i-bank on the same day. After a week, the store informs me that, unfortunately, such boots are not available in their warehouse. Asked to send his account number and promised to immediately refund the money back. I sent the account number and now for three weeks waiting, but the money as is not it is not. A call after two weeks, I was told that the documents had already been transferred to the accounts and that every day must be in cash. I expect, as is not, it is not. A call three days later again, said about the same, but I had to clear the accounts and send a reply to the email. Promised to do. It took a week, neither the answer nor the money in the account. Customer service has undergone recent criticism.After three weeks of waiting, the store no longer answers my phone calls at all. Therefore, be careful when ordering shoes in this online store and paying before receiving the goods. As customers, they are lost forever.

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