Craftsman




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Craftsman

Average Rating:

1.91 / 1010 votes / 91 reviews
Stanley Black and Decker, Inc.
1000 Stanley Drive
New Britain
New Britain
United States

Phone: 18883314569
Web: https://www.craftsman.com

Category: Building and Construction

Links of Craftsman
Toll-Free Number:
(888) 331-4569
Legal:
(410) 716-3900
Other Info

+1 888 331 4569 +1 860 225 5111
1000 Stanley Drive
New Britain , Connecticut
United States – 06053
Locations Show MoreShow Less

Company Address
Stanley Black and Decker, Inc.
701 E. Joppa Road, Mail Stop No. TW230
Towson,
United States

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Complaints & Reviews — Craftsman

6 May, 2021

Broken hose

I have a garden hose that came with a lifetime warranty the person who answered the phone said she couldnt help me and transferred me to someone else, while on hold It just cancel my phone call
I have 2 ratchets dat needs exchange Model #’s : Xs : 44833 44815 I have two ratchets and they both goes through the gift strip when I try to use them they won’t even lock in place please.
Horrible Customer Service. I was switched to 4 Dept & each one wanted my name etc No one could give me the information on replacing my garage door opener. Finally hung up after 30 minutes on the phone!!!!! I called a local company who came the next day & replaced it User’s recommendation: Don’t use them.
1 May, 2021

Lawnmower handles

No one ever answers the phone. Craftsman cannot be closed at all times.I need shorter handles for my lawnmower however I need to speak with someone in person. Period. Period.
Update by user Apr 30, 2021 This will be my first time going thru customer support. I bought this mower from what I believe is original owner. This mower probably dates back to around 1995. It’s still in great shape. I mow my 2 acre yard with it still. I’m certian nothing major was ever done to…

Don't pay money!

Beware of the fraudster Raivo Milberts, who in inhumane working conditions exploits even 13-15 year old girls on dangerous equipment and does NOT pay for work claiming that the company is bankrupt and there is no money! Classifieds last for years. Offers "learn" and makes you work for free. When asked to draw up a contract, then say that there is no money and orders, so new employees can not afford. Raivo Milbrets is an abnormal miser, an old employee for all the "envelope wages" to go to ask and which it is impossible to receive. Workbenches very old bought written off from other companies and do not even have a tutorial, all have to learn yourself. Most of the equipment is already broken in a disassembled form, the ventilation barely works, the air conditioner does not go, the light in the workshop to shut down shy of saving. It is forbidden to even turn off one of the equipment (thermopressors), because then it will catch fire and burn the whole building. There are no fire extinguishers, no water, no toilets (you have to go to another company 's toilet with your paper and towel), no showers, not even brooms to put them in the trash. God does not allow you or your children to be there. Equipment is dangerous and broken, weights must be lifted and there is nothing to breathe due to chemicals.

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