Craftsman




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Craftsman

Average Rating:

1.91 / 1010 votes / 126 reviews
Stanley Black and Decker, Inc.
1000 Stanley Drive
New Britain
New Britain
United States

Phone number: 18883314569
Web: https://www.craftsman.com

Category: Building and Construction

Links of Craftsman
Toll-Free Number:
(888) 331-4569
Legal:
(410) 716-3900
Other Info

+1 888 331 4569 +1 860 225 5111
1000 Stanley Drive
New Britain , Connecticut
United States – 06053
Locations Show MoreShow Less

Company Address
Stanley Black and Decker, Inc.
701 E. Joppa Road, Mail Stop No. TW230
Towson,
United States

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Complaints & Reviews — Craftsman

18 May, 2021

Tool broke

Talked with the lady she kept trying to get me to switch over to hire another company to come fix it instead of possibly sending it to the company and have them fix what went wrong with it User’s recommendation: I hope you have better luck than me.
I called craftsman talk to a guy they sent me a return label told me to send my sockets and tools back to him so I did that was like a month and a half ago almost 2 months ago and havent heard anything about it my name is Michael Beers I dont I dont have a... Read more➤
Horrible experience and I would never recommend Craftsmen to anyone! Took over an hour to get someone on the phone then was given two places to take it to be fixed for free. Called them and one had a wait of at least 4 weeks and the other was 3 weeks and we would have to pay... Read more➤
I sent in over 200 pieces of tools and have only received 12. When we contact Craftsman, they can not help us on finding the tools we sent in. These are tools that arent replaceable due to too old dont make anymore. We have been trying to resolve this problem since Jan, 2021. Im very disappointed on... Read more➤
15 May, 2021

Broken shovel

I was digging *** for a plant and the shovel broke I need it replaced quickly can u send me a knew one User’s recommendation: It need to be easier to have it replaced then calling sears.

Don't pay money!

Beware of the fraudster Raivo Milberts, who in inhumane working conditions exploits even 13-15 year old girls on dangerous equipment and does NOT pay for work claiming that the company is bankrupt and there is no money! Classifieds last for years. Offers "learn" and makes you work for free. When asked to draw up a contract, then say that there is no money and orders, so new employees can not afford. Raivo Milbrets is an abnormal miser, an old employee for all the "envelope wages" to go to ask and which it is impossible to receive. Workbenches very old bought written off from other companies and do not even have a tutorial, all have to learn yourself. Most of the equipment is already broken in a disassembled form, the ventilation barely works, the air conditioner does not go, the light in the workshop to shut down shy of saving. It is forbidden to even turn off one of the equipment (thermopressors), because then it will catch fire and burn the whole building. There are no fire extinguishers, no water, no toilets (you have to go to another company 's toilet with your paper and towel), no showers, not even brooms to put them in the trash. God does not allow you or your children to be there. Equipment is dangerous and broken, weights must be lifted and there is nothing to breathe due to chemicals.

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