Cox communications turned service on at unauthorized address and has waited for months later and put a fraudulent report on my credit report. Cox installation representative left a message on my voicemail saying he was coming to install service at 233 Azalea street in Waggaman, Louisiana. I called back and left a message letting him know that...
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My internet hasn’t worked for two weeks. I also have CenturyLink internet, so I just switched over to Centurylink, so I can continue working from home. I then noticed that my cable also stopped working because I didn’t have cox internet working. The cable box wouldn’t work with CenturyLink internet (big shock). I called to get it...
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They are lying and playing with me. The sales representatives are dumb and totally untrained. They cannot see the need for me to order a technician to come by for the installation of my modem. I was advised that this is the case by talking to three customer support “specialists”. I scheduled an appointment. However, despite that,...
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The technician who completed the work was excellent. However, when he arrived, he said the work order stated that two new boxes were to be installed and a modem/router that was being rented from Cox was to be installed. This was completely wrong and he was on the phone for an hour getting the work order changed....
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I have been with Cox 9 years and I called to get a more affordable pricing by the sales sept I was offered 30$ cheaper same cable. When I received the box and plugged in I have very basic cable. I never signed up for this I called right away and was given a higher payment for...
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