Complaints & Reviews — Consumer Energy

In December 2014, BBB began hearing from consumers who have received calls from someone claiming to be from the “Disconnect Department” of Consumer Energy. The caller stated the consumer was behind on their Consumers Energy bill and that they needed to make payment immediately to avoid disconnection. The company instructs the consumer to purchase green dot money... Read more➤

Hi, i am currently in the process for buying a house, haven’t close yet but need heat so as to do a inspection and stuff, Consumer energy send me a estimated bill for $325. That was 02/24/10, i called and the costumer rep. told me either me or my neighbor have a dog that is causing their... Read more➤

Last year 2008 I paid all of my Consumers Energy bills on time. I was on the budget plan but paid the full amount due almost every month and the budget amount when ever I felt the need. I showed a credit of over 500$ for months until August of 2009 at which time they deleted the... Read more➤