For months I frequently have to retry many, MANY, times to connect to common internet sites getting error messages like “site not found” (example CNN, or my credit union, not found – really?) or “no internet connection” or “site took too long to respond”. Also while active on an internet site, clicking on a link from therein,...
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I need internet access only. I do not have a television but Comcast will only offer a package including internet and cable television. This costs a minimum of $99 per month. Not only that, when I checked that option, including cable television that I do not want, they said that I needed to add another service. I...
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Whenever i call takes longer than five minutes just to ask for a representative you get paid way more than necessary why do i have to speak with a machine?! this shows how much you really don’t care about the consumers time and feelings. Like this is also a waste of my time. You either have a...
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I have been with comcast, now masquerading as xfinity, since 1999. I never miss a payment. During the 2020 pandemic, I kept up with all my payments. Recently, I missed 1 month and on the second month of anticipated miss payment, I ask their billing dept to give me time to apply for EBB. For some reason,...
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XFinity – Comcast terrible service I spend 5 hours talking to four service technicians for connecting the new modem, which I was previously suggested by Comcast specialist, and bought it. I provided all MAC addresses, ID’s before I removed xFinity modem. Technicians Tira, Rita, Rav (more) worked remotely, switched me to another person and then the telephone...
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Defective item shipped
A damaged package arrived, the person unknowingly opened it and did NOT go to them IMMEDIATELY to return the money. NEVER RELEASE. Go to them with the same trash bag wrapped. Obvious damage during transport and can not prove anything. The second option immediately to consumers and let them 1a.info ruin their lives. Really don't buy from them. If you buy twice, think.
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