More Contact Info

Toll-Free Number:

(800) 248-4638

Customer Service:

Citi Private Bank Customers

(855) 839-6250

Citigold Private Client International

(877) 309-0914

Citigold Private Client International

(813) 604-3080

Citigold® Banking

(866) 405-4036

Citigold® International

(866) 637-9042

Citigold® International Outside the U.S.

(813) 604-3006

Citi® Cards

(800) 950-5114

Citi® Cards español

(800) 947-9100

Costco Credit Card

(877) 343-4118

For existing mortgage accounts with Citi

(800) 667-8424

Global Executive Banking

(866) 213-0890

Global Executive Banking Outside the U.S.

(813) 604-3290

International Personal Banking

(800) 568-8555

International Personal Banking Outside the U.S.

(813) 604-3000

Mortgage and Home Equity

(855) 839-6253

Online Banking Support

(800) 374-9700

Online Banking Support TTY

(877) 693-0372

Personal Loans

(800) 685-0935

Private Bank

(800) 870-1073

Private Bank Outside the U.S.

(210) 677-3781

Retirement Services

(800) 695-5911

Retirement Services TTY

(800) 788-6775

Servicio al cliente español

(800) 360-2484

Servicio al cliente español TTY

(800) 945-0258

Accounting/ Billing:

(800) 745-1534

Apply for an Account and Check your Application Status

(800) 992-9833

Apply for an Account and Check your Application Status TTY

(866) 513-7802

Citi Private Bank CitiBusiness Accounts

(888) 967-8200

Citigold® Banking

(888) 201-4523

Citi® Cards

Business Customer Service:

(855) 505-2484

Citi Online for Small Business

(800) 285-1709

CitiBusiness Online Support

(877) 528-0990

Small Business Banking

(800) 788-0002

Small Business Banking TTY

General Info:

(800) 283-7918

Automatic assistance

Investors/ Franchasing:

(212) 559-5091

Fixed Income Investor Relations

(212) 559-2718

Investor Relations

Media:

(305) 347-1498

Latin America

(212) 559-1000

North America Citi operator

(212) 793-0710

North America U.S. related inquiries

+8 522 868 7668

Asia Pacific

+44 207 508 2352

Europe, Middle East, Africa

+8 136 776 5112

Japan

+52 552 262 3911

Mexico

Technical Support:

(877) 836-9132

Citi Private Bank Online

Other Info

+1 800 283 7918 (Customer Service) +1 800 248 4638 (New Mortgage or Refinance) +1 866 280 2050 (New Mortgage or Refinance) +1 866 272 4749 (Assistance)
P.O. Box 6728
Sioux Falls , South Dakota
United States – 57117-6728
Mon8:00 AM – 8:00 PM
Tue8:00 AM – 8:00 PM
Wed8:00 AM – 8:00 PM
Thu8:00 AM – 8:00 PM
Fri8:00 AM – 8:00 PM
SatClosed
SunClosed

Company Address

Citigroup Inc.

P.O. Box 6728

Sioux Falls,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CitiMortgage , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — CitiMortgage

14 May, 2021

Unable to talk with a customer representative

Unable to talk with anyone ! Multiple #s no human to talk to ! Why have a phone # for customer representative when their is no one available !

Mortgage Companies

23 Apr, 2021

Lien Not Released 1993-****

CitiMortgage took over a mortgage in approximately 1993-**** from Cypress Financial however Citi never released the lien from our home. Now fast forward, we have refinanced 4 times and this lien has not shown on our title searches but now that we are selling the property this lien from 1993 shows up on our home. Cypress is... Read more ➤

Mortgage Companies

12 Apr, 2021

Cenlar/Citi/Citimortgage

CENLAR is a shell corporation to avoid direct litigation against CitiMortgage. The 1st Trust deed on our property has been paid in FULL since July 16, 2020. CitiMortgage remains delinquent in satisfying their obligation to file a reconveyance to remove their name as the lien holder of said 1st trust deed. In my state (CA) they have... Read more ➤

Mortgage Companies

27 Feb, 2021

Complaint about Cenlar

Good afternoon, This is to bring to your attention the quality of service provided by Cenlar, your line of credit associate is below Citibank standard. After paying off my home equity line of credit, I contacted Cenlar and requested that the account be closed. My husband and I completed the form that we received from Cenlar and... Read more ➤

Mortgage Companies

19 Feb, 2021

Attempt to receive a Lien Release Letter

In preparation for a house closing, we requested a lien release/loan forgiveness letter from CitiMortgage. We were redirected to Cenlar, a company we never heard of. Neither CitiMortgage or Cenlar had record of our loan…but there is an existing lien?? How does that happen?? User’s recommendation: Avoid Major/Large Lending Institutions. They lose you and there is no... Read more ➤

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Hello, TOP Vecpiebalga store is not very satisfying for customers - when you enter the store first you see it, it is the eyes of the sellers, looking at you so forgetting what you wanted to buy and staying in the store no longer wants, at times the feeling that no one will come here will tell you how long you will be here? : (((Very neo-cozy feeling of shop-friendly silence......