New plan without averaging and lower rates since I have added natural gas in my heating
Update by user Nov 08, 2018 Had to request a second reopening of the same complaint (with Cirro) with the Texas Public Utilities Commission as the first complaint filed had been closed after Cirro had adjusted the rate on my Electricity Facts Label but not the length of the contract terms. Finally after second request to reopen...
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Cirro Energy bought out my former electric provider Pioneer Energy and informed everyone involved that Pioneer’s contact terms would remain the same. Then Cirro turned around and sent me a contract with terms completely different from Pioneer’s contract terms immediately after the buyout on August 21st, 2018, that were almost double in cost and an increase of...
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I received a disconnection notice from Cirro Energy for almost $200 and was forced to get assistance from an agency who paid the bill. The disconnection notice gave me very little time to find an agency, schedule an appointment and fill out their paperwork. Today, as opposed to a normal bill, I once again have received a...
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Update by user Aug 13, 2012 Update. I filed a complaint with the Public Utility Commission of Texas and of course, they sided with the giant energy company…shocking. I can only hope people with see this and not sign with Cirro. I hate that consumers are being scammed by this company and there is nothing we can...
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