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My son passed away unexpectedly in April. I’ve been off of work since then, have only received two checks. There is no sense of urgency when helping customers, the lack of follow up, communication and feelings of getting the run around for benefits that I work and pay for is appalling. Thank God I don’t have to...
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We were providers of Cigna Medicare/ HealthSprings and was notified by our patients that were contacted by Cigna we are no longer in network. I spent three hours calling Cigna credentialing and was transferred over eight times with NO resolve. I was given an email address to reach out to get someone to return my call or...
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Original review updated by user Jan 21, 2021 When HealthSpring was by itself it was a wonderful Medicare Advantage Plan. However, when Cigna bought Health Spring in 2012 it has consistently gone downhill. We live in a retirement community with a population of about 30,000 people. We have a lot of medical…
My dentist has file a claim on 11/06/20 for pre-estimate but they are keep delaying to provide the cost even after providing everything they requested too many times. Paying the monthly premium on time but no service from them. Call few times but same answer that they now have everything and will process it within week. After...
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you only get seven months for deductible the other five are left to whatever they want to pay User’s recommendation: don’t sign up.