I am a long-time Tribune subscriber – every day for over 30 years. Over the years, I have loved and cherished Tribune coverage on a wide variety of topics. However, this morning (Sept 2), I reached an all-time low in my satisfaction with sports page coverage of college football. It has felt for the last few years...
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Tuesday, 1/12/16 no paper. Wednesday, a paper but no tuesday included. Today, thursday, no paper again. I think I will cancel when my current payment is up. This guy you hired to deliver is horrible. He never puts the paper in the paper box, slinging it into the snow as he zips by. I have actually had...
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Around the beginning of 2018, I paid for one year, 52 weeks, subscription for the Naperville Sun.. Early August, I was informed my subscription ends the end of August and I needed to pay more. This amounts to a 50% increase over 8 months over the agreed upon price. The only offer, was 15% off the current...
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My Sunday Paper has not been delivered for the 5th week in a row. When I contact the Tribune I get people in the Philippines that have no authority to do much of anything except apologize and tell you they will make sure the information gets to a manager who will resolve the problem. It just doesn’t...
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Treatment of clients and young children
We left for dinner for 4 people and a baby - 8 months old. I went to ask if we could get boiled water for the children's porridge. To which the woman behind the bar (as the owner of Koklishi later turned out) answered me: "Do you need it or will you ask for water?" I am completely stunned by this question. I said, "Yes, we need boiled water. " She replied, "There is no boiled water on the menu, then you have to ask for it, because otherwise we don't serve it. " give my 8 month old baby hot water for a mess. Of course, I made a scandal and left. Then we had a nice dinner in the nearby ZIP lounge (or something like that) and spent 60 AU$ for all sorts of different dishes. This is the lesson for the puffy Koklishi owner. Do not go there if you have children, because you will be treated very, very badly. Do not spoil the evening and ignore such service providers, I strongly recommend going anywhere else. Even those who do not have children will be in solidarity, we will ignore such entrepreneurs. The name of the hospitality industry already suggests what the attitude should be. The customer does not have to ask for anything, it is enough to ask politely.
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