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Why did you disconnect when I was holding onto the line for more than 45 minutes
I made reservation online to fly to Germany which was fine, then needed to book another one for a friend and here all the mess started, on their website it asked me what travel document my friend has “Swedish” but there were no option to choose more than US, so I called the customer service to complete...
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Jesus Christ , 6 hours hold time and nobody is available !! I can SHOW MY PHONE DETAILS TO ANYONE WHO IS INTERESTED ! 1) pick up the phone 2) LISTENNNNNN 3) TRY TO UNDERSTAND 4) DO NOT YELL AT ME 5) DO NOT TELL ME THIS COMPANY DOES NOT HAVE ANY MANAGER TODAY !!!! 6) DONT...
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I have been a loyal customer for years. I have purchased a lot of airline tickets. I have enjoyed your great service, and savings. This is no way to take care of a good customer. Please let me know why I was banned from your website. I can’t get on the website. It tells me I am...
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Horror story from Cheap Fare Guru. In February we bought 3 tickets from Cheap Fare Guru to travel internationally. The tickets were from Air Canada. The trip should have started on June 13 but Air Canada gave our seats to stand by “premium” customers and we were left behind. The plane left about 20 minutes ahead of...
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