For two years as a senior citizen I have enjoyed internet service for $19.99/month. Until May 2021 when some young manager decided he didn’t like my calling so much to complain about the change in pricing, so he deliberately screwed my account up and now I’m being overcaharged for service. Mabagers at this company are worthless and...
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I have had directv for 15 yrs and had Filipino channels.charter made special deal hoa.i called and was told could get Filipino channels 20.00 a month then after they took my direct down they said they no longer offered but it’s on their website being advertised but…
Update by user May 19, 2021 Company fixed the issue and I have been provided with full refund. I contacted charter spectrum escalation team and after a few phone calls and my case being Passed along they were able to refund me $140 and as for the bill regarding “ unreturned equipment “ they researched and determined...
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They lost my cancellation order. Sold me service at new location, a package that doesn’t exist. Every person I speak to contradicts the previous person I spoke to and passes the buck on resolving the issue. About 12 hours of my own time invested. Issues still not resolved. User’s recommendation: Think long and hard about doing business...
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I called them to transfer my moms phone to nursing home.was told I needed to open up a new account.they told me the tech guy would be there in 2to3 days .never showed .happened 3 times.after many calls over 2weeks and hours on hold they told me they do not have service in the senior home.they do...
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