It’s very reassuring if the company you deal with handles your problems in a proper way, which is not the case with this one. There have been cases when they didn’t return our calls or emails. And what if the matter required urgent action? Maybe it all depends on which member of staff you are dealing with....
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Changing the study loan schedule
I would like to advise people who are ScandinavianBank customers to consider changing the bank. 14.01.2009 went to the new branch of AS ScandinavianBank on First Street to change the schedule of the study loan, that is, to reduce the number of years from 10 years to 5 years. I was served by an employee of the foreign National Bank. I asked the question, "If I wanted to reduce the number of years I have to repay a student loan, how much commission would I have to pay and would the interest rate change?". This was followed by the employee's response with wide, wide eyes "Why do you need it?!". I said that this is a good question and that I would probably like to do it - to reduce the number of years if the interest rate does not change. Then he started calling right and left, ask how you can learn such basic banking things. I then took my passport and ran somewhere to the smarter people. I waited a long time, then he came and said that the commission is 10 lats, the interest rate will not change. I ask what will be the monthly payment. To which I get the answer that they do not put any schedules here, that in doing so specially designated people. I will be able to fill out the application and after a while I will find out what will be the amount of the monthly payment. I say again, what can it be that the bank can't answer me how big the monthly payment will be. He then somehow somehow calculated for me and said that this payment would be 30 lats. I say that I was told in another branch that 22 lats as there may be such a difference. 30 lats is much more than I would leave in a 10 year period.How then can it be that the interest rate does not change, but the amount must be returned much higher in 5 years than in 10 years?! I would like to say that AS ScandinavianBank is not a very normal bank. I am very pleased that the mortgage loan is in another bank and I hope to end the cooperation with AS ScandinavianBank soon.
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