Update by user May 24, 2021 Company fixed the issue and I have been provided with product or service ordered. Carvana was able to track down the issue with my payment and appropriately paid off the existing loan on the vehicle I sold to them. It took hours of waiting on calls but it was finally resolved.....
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My vehicle stalled and would not start up again, it was taken to a dealership. They looked at it and told me the engine has seized up do to faulty bearings which in turn burned up the oil and seizing the motor. Is their anything you can do to help me with this being a defective Hyundai...
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Lost my paperwork and contracts for my trade in and my new purchase. Never paid off the loan for my trade in and Im still getting calls from Bridge crest on a car I traded in! The car was delivered with 2 screws in the tires and a significant oil leak. Cant get ahold of a human...
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Will not take my calls. They keep telling me there is a long wait time. I have been on hold for 45inutes!!! User’s recommendation: This company has no regard for it’s customers or their time.
I find it odd that you are prepared for pissed off customers. You may add my name to that list. After giving my 91 year old father a quote of around $19,000 for his Nissan Rouge we were unable to get another response from you. 3 hour waits on the phone, an actual visit to Carvana in...
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