Cartrack




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Cartrack

Average Rating:

2.65 / 314 votes / 38 reviews
Cartrack Pty Ltd
11 Keyes Avenue, Rosebank Johannesburg South Africa - 2196
Johannesburg
South Africa

Phone: 27112503000

Category: Cars and Vehicles, Parts

Links of Cartrack
Other Info

+27 112 503 000 (South Africa) +1 424 500 8601 (United States) +64 94 441 244 (New Zealand) +48 222 121 970 (Poland) +351 808 100 125 (Portugal) +34 910 024 504 (Spain) +267 390 1303 (Botswana) +852 39 551 050 (Hong Kong) +254 731 305 505 (Kenya) +60 130 080 8999 (Malaysia) +265 188 0695 (Malawi) +258 843 136 793 (Mozambique) +26 461 309 092 (Namibia) +234 903 559 3663 (Nigeria) +63 26 612 651 (Philippines) +65 62 554 151 (Singapore) +268 519 0039 (Swaziland) +255 222 772 434 (Tanzania) +66 21 362 920 (Thailand) +971 800 2278 7225 (UAE) +263 488 4554 (Zimbabwe)
11 Keyes Avenue, Rosebank
Johannesburg
South Africa – 2196
United States
3617 Hayden Avenue, Suite 101, Culver City, California, 90232

New ZealandUnit 6, 21 Poland Rd, Wairau Valley, Auckland 0627
Poland Capt. W. Pileckiego 67, 02-781 Warsaw
Portugal
Av. D. Nuno Alvares Pereira, № 51, 2765-261 Estoril, Lisboa,  Portugal
Spain
Ctra. Villaverde-Vallecas km 3.5. CTM. Administrative building of. 212-215  28053 Madrid

BotswanaPlot 22148, Gaborone West Industrial, Gaborone, Botswana
Hong Kong
Unit 5, 19/F, Enterprise Square Tower II, № 9 Sheung Yuet Road, Kowloon Bay, Hong Kong

KenyaMaksons Plaza, 3rd Floor, Parklands Road, Westlands, Nairobi, Kenya
MalaysiaUnit 3A-03, Level 3A, Vertical Business Suite, Tower B, Avenue 3, Bangsar South, № 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Malawi4 Jacaranda Avenue Plot № BC230 Mandala, PO Box 583, Blantyre, Malawi

Mozambique
Av. de Mozambique, N° 2600, Maputo, Mozambique
NamibiaCorner of Christa Davids and Airport Drive, Avis, Windhoek
NigeriaPlot 193A Corporation Drive, Dolphin Estate, Ikoyi, Lagos, Nigeria

Philippines
Unit 3101 Tycoon Centre Pearl Drive, Ortigas Centre, Pasig City, Metro Manila, Philippines
Singapore 
2 Aljunied Avenue 1 № 06-11, Framework Building 2, Singapore 389977
SwazilandPlot 546 w/house 2, King Mswati III Avenue West Matsapha Industrial Site, Swaziland
TanzaniaChwaku Street, Regent Estate, Dar es Salaam
Thailand825 Pairojkijja Building, 16th Floor, C, Road, Thepparat Bangna, Bangkok 10260 
UAE
Fifty One, Business Bay, Office 705, PO Box 392764, Dubai, UAE

ZimbabweUnit 5 Ground Floor, Celestial Park, Borrowdale Road, Harare Show MoreShow Less


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Complaints & Reviews — Cartrack

24 Sep, 2019

access to app

For over a month now I have not been able to access my App. You guys upgraded the app and since then I am unable to sign on… it has been a nightmare to get someone to assist me as an always been transferred around no one seems to want to assist. In many occasions I was... Read more➤
Hi, ID Number: [protected] Vehicle Reg: FK 06 HF GP I am incredibly disappointed at the level of incompetence from CAR TRACK. I have not been able to track my car since the 21st of August 2019. I made a call to car track 26th of August, informing them of the faulty tracking unit, the consulted informed... Read more➤
On the 18th July 2019 I reported that vehicle is not appearing on the phone application but I was told it can’t be booked for repair as on Car track side it shows it is working. This morning 26 July Cartrack called because it was no longer showing on their side as well. The vehicle was booked... Read more➤

Poor service

Two weeks ago, I bought an item from ebay in the United States. Everything went well, the product quickly went through various shipment processing centers in the USA and Europe and within a week and a half was already in Melbourne, where it got into the hands of DHL Australia. I received an e-mail that required customs clearance, sent all the required documents and had no problems. The results of tracking the shipments on the 17th date stated that the customs clearance was completed. There was no news on the 18th and I did not have a specific date or time when the courier would deliver my shipment. On the 19th I came home and went to sleep. I am asleep and in the e-mail, I have received an e-mail from DHL that I have missed a shipment. Unfortunately, asleep, I did not hear the courier call at the door and did not go to the e-mail in the morning and did not see the announcement that my delivery is expected today. In the same e-mail there was an option for me to choose a new delivery date, I chose tomorrow. I received a confirmation email that the next delivery will take place on my chosen date of 20th. After hard work at night, I came home and started waiting, waiting, waiting and not waiting. I will call a person who would wake me up when a courier arrives so as not to miss another delivery. The 20th date passed and the courier did not arrive either. I wanted to call the customer support center, but they had already finished work and as far as Friday was concerned, I now have to wait 2 days without knowing where my shipment is and when I will receive it. Why does DHL Australia offer customers to choose re-delivery dates if the courier does not arrive on the chosen day? And why not give specific time intervals when the courier could arrive (given only "Until the end of the day"),do people really have to sit at home all day and wait for a courier to arrive without knowing if it will happen in the morning, day or evening? Very poor service!

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