Purchased a Carrier heat pump about three years ago. Unit started leaking about a month ago.called company that installed unit. A C tech . Said it was a faulty coil, and it’s rear that a coil leaks in a fairly new unit. Called Carrier customer service. ,waste of time. They don’t back up their product, or care....
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My Infinity A/C was in the house when I bought it. The thermostat has never worked correctly, in that it doesn’t reset itself when the power goes out. This may seem small, but if I went on vacation for a week, my house would be covered in mold when I got back, because I live in Florida....
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You call tech support looking to speak with someone and you have to leave a message. Now leaving a message may be fine for some, but when you are in the field needing answers that *** doesn’t cut it. Mow mind you it may take up to 24 hours for a response. What the F@%$ is that.
I had a warranty part failure on a one and a half year old Infinity furnace . The tech wanted to bill me eighty some dollars for the repair because their exorbitantly high priced annual service had not been done . I told him that that is extortion and I will be…
